Question 1

Why choose Richmond Hill Fun Game Rentals for my event?

Accepted Answer

We are a licensed and insured business specializing in interactive games for children and adults of all ages, which means all of your guests will have a blast at your event. Our games promote good social skills such as cooperation, teamwork, and sportsmanship.  We also offer very reasonable rental rates with exceptional customer service.

Question 2

What type of games do you rent?

Accepted Answer

Everything but inflatables!  You can rent OVERSIZED versions of famous games & a great variety of interactive games for children and adults of ALL ages.  For more information, please take a look at  "OUR GAMES" tab.

Question 3

Can I rent games any day of the week?

Accepted Answer

Yes, we are available any day of the week.

Question 4

How long are the rental periods?

Accepted Answer

Prices shown on our website are for up to an 8 hr rental. If you need additional time, please contact us so we can arrange an extension for your event.

Question 5

Is delivery included in the price?

Accepted Answer

IF YOUR EVENT IS IN RICHMOND HILL, GA: 
- Delivery is included when your total rent value is $150 or more.  
- There is a $10 delivery fee if your rental package is less than $150 dollars.

If your event is NOT in Richmond Hill, GA:
Please give us a call at ( 912) 591-5058 or fill out the "CONTACT US" form to discuss availability in your area.  Delivery charge will be based on mileage.

Question 6

Do you offer a military discount?

Accepted Answer

Yes, we do!  It is our way to say THANK YOU FOR YOUR SERVICE! 
Richmond Hill Fun Game Rentals will always offer a 10% off (all games) to our brave men and women in uniform!

Question 7

Can I rent your games if the event is outside the Richmond Hill area?

Accepted Answer

Please give us a call at (912) 591-5058 or fill out the "CONTACT US" form to discuss your options.

Question 8

Is a deposit required to reserve the games?

Accepted Answer

Yes!
A deposit of $40. is required to reserve the games & date of your special event. 
The deposit fee will be returned if there is no breakage, damage, or loss. 
We expect to pick up our games in the same condition they were delivered.

Question 9

Do you only rent games to be delivered at houses?

Accepted Answer

We deliver our games to houses, offices, schools, churches, parks, venues, etc., as long as the person renting the games is responsible for any permits required.

Question 10

What if my event will take place in a public park?

Accepted Answer

Parks are an excellent place to have our games. However, it is important you check with your Parks and Recreation Department to see if any permits are required.

Question 11

Do you have more than one set of each game?

Accepted Answer

We have more than one set for the most popular games. 
Please call to ensure availability.  With enough notice, we can accomodate nearly any order.

Question 12

Do you provide Game Play Instructions?

Accepted Answer

Available upon request.

Question 13

How do I reserve games for my event?

Accepted Answer

Go to "OUR GAMES" or "GAME PACKAGES" & look at our inventory.

To rent our games you may choose your preferred form of communication:
-  Call (912-591-5058)
-  Send a text message
-  Leave a voice mail
-  Fill out the booking form on our website.

If we are not available at the moment, we will return your call and/or text message as soon as possible.

Question 14

When should I make a reservation?

Accepted Answer

We recommend booking at least 1 month in advance. However, you could even call us the day before or even the day of your event, but we cannot guarantee availability in such a short notice.

Question 15

What payments do you take?

Accepted Answer

Cash
Check
Credit Card
PayPal
Venmo
Apple Pay

Question 16

When is my full rental payment due?

Accepted Answer

The full rental payment along with the signed rental agreement must be received at least 3 days before the event.

The games will not be delivered unless full payment and signed contract are received.

Question 17

When will you deliver the games?

Accepted Answer

It depends on how many rentals we have that day. Generally we arrive 1 hour before the rental time begins.

Question 18

What if I made a reservation and have to cancel it?

Accepted Answer

You may cancel it with at least 3 days in advance for a full refund of both:  rental paymet and deposit fee.

Cancellations with less than 3 days in advance:  rental payment will be return (minus $40. deposit fee)

In the event of inclement weather where the event does not have an indoor contingency plan, the renter may cancel the event on the same day (before games are delivered).  The renter will be provided a full refund of the rental price & deposit fee.

Question 19

What if something breaks while I'm renting?

Accepted Answer

We understand that some games might deteriorate with each use.   You will not be responsible for normal wear and tear.  However, you will be asked for a replacement of missing pieces, & stolen or broken games under your care.

Question 20

Which health measures do you take with your rentals?

Accepted Answer

All of our games are cleaned and sanitized before and after each rental.

Question 21

Do you rent games on a short notice?

Accepted Answer

Please, feel free to give us a call.  
We will try our best to help you and bring the FUN to you. 
However, we do not guarantee that specific games might be available on such a short notice.

Question 22

Can I trust Richmond Hill Fun Game Rentals with my special event?

Accepted Answer

Definitely, yes! 
We are licensed and insured and will do everything in our power to provide excellent customer service.

Frequently Asked Questions